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Employment Screening Services, Memphis & Shelby County Contact Blue Line Investigations - Memphis, TN Employment Screening - About Blue Line Background Screening Release Forms FAQ about our Background Screening drug testing

Frequently Asked Questions

How do I setup an account?
How do I order search requests?
What is the FCRA?
What is adverse Action?
Do I need to fax you the release form my applicant signed?
How soon can I get my reports?
How will I receive my results?
How far back to your criminal record searches go?
How are the different judicial systems structured?
What courts do Blue Line Investigations search?
Do you use Database searches for your criminal record searches?
What are my payment options?

 
How do I set up an account?

Simply contact us and one of our associates will expedite the necessary paperwork to establish your account.  There are no setup fees or monthly minimums. Once we receive your signed Service Agreement we will activate your account and you may then begin to utilize our services immediately.

 
How do I order search requests?

Search request may be ordered by secure website or fax.

 
What is the FCRA?

The Fair Credit Reporting Act, which is enforced by the Consumer Financial Protection Bureau (CFPB), provides the guidelines employers need to follow when performing employment screening. The FCRA requirements apply whenever an employer requests a "consumer report" or "investigative consumer report" from a consumer-reporting agency such as Blue Line Investigations. A "consumer report" includes any written, oral, or other communication of any information by a consumer reporting agency regarding a consumer's credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used as a factor to establish the consumer's eligibility for employment. The FCRA requires that employers must comply with certain reporting requirements when using a consumer-reporting agency to screen employees or applicants. To obtain a consumer report from a consumer reporting agency, the employer must first provide certification to the consumer reporting agency that the employer:

  1. Is requesting the report for employment purposes (which includes evaluating an applicant or employee for employment, promotion, reassignment, or retention as an employee).

  2.  Has provided the required disclosure to the applicant or employee.

  3.  Has obtained the necessary written authorization to request the report.

  4.  Will provide the applicant or employee with a copy of the report and a written description of the applicant or employee's rights before taking any adverse action based in whole or in part on the report.

  5.  Will not use the information from the report in a manner that violates federal or state equal opportunity laws.

The FCRA requires any employer intending to obtain a consumer report to first make a clear and conspicuous written disclosure to the applicant or employee that a consumer report may be obtained for employment purposes. The disclosure cannot be included in an employment application or other document that contains additional information. The employer must also obtain the employee's or applicant's written authorization before obtaining the report.

 
What is Adverse Action?

Section 603(k)(1) of the Fair Credit Reporting Act (FCRA) states that an adverse action is “a denial of employment or any other decision for employment purposes that adversely affects any current or prospective employee.” These decisions include not hiring, not retaining or not promoting an individual. If your company uses a consumer report/investigative consumer report in whole or in part to deny someone employment or promotion, you are obligated under the FCRA to provide both Pre-Adverse and Adverse Action Disclosures to those applicants/employees.

For more information regarding adverse action see section 603 (k) (1) of FCRA or Consumer Financial Protection Bureau (CFPB)

You may also find sample pre-adverse action and adverse action disclosures on our website under “forms”

 
 
Do I need to fax you the release form my applicant signed?

Generally speaking, no. There are some searches where we require a signed release form to be submitted in order to complete your request. However, in accordance with the FCRA you must have a signed release form on file for at least three years if you do not hire the individual.  If you do hire them you should keep their signed release form in their personnel file for as long as they remain employed with your organization.

 
How soon can I get my reports?
County Criminal Background Searches  
  Shelby County, Tennessee - same day if submitted before 12:00 p.m.
  Other Jurisdictions - 48-96 hours
Credit Reports same day if submitted before 12:00 pm.
Motor Vehicle Reports same day if submitted before 12:00 pm.
  Except:  CT, DE, NV, HE, OR, PA, WA, WA AND DC which average 2-3 days.
Social Security Verification same day if submitted before 12:00 pm.
Federal Criminal Searches normal turn around time is 2-4 days
Employment Verifications varies, normal turn around time is 4-5 business days.
Education Verification varies, normal turn around time is 4-5 business days.
Reference Verification varies, normal turn around time is 4-5 business days.
Statewide Criminal Database Searches same day if submitted before 12:00 pm.
Nationwide Criminal Database Searches same day if submitted before 12:00 pm.
Sex Offender Search same day if submitted before 12:00 pm.
Worker's Compensation Search normal turn around time is 2-4 days
*Note:  These are average turn around times and reflect business days, holidays and weekends are not included.  Request must be received before 12:00 noon for same day service to apply.
 
How will I receive my results?

Completed reports can be returned by fax, mail or e-mail.  Due to the risk of identity theft and security concerns, email results will contain masked or partial identifiers. If you order several searches for the same individual, you have the choice between having only the completed report returned or having each individual search returned as they are completed.

 
How far back do your criminal record searches go?

All criminal record searches will go back at least 7 years.
Each courthouse varies how long they maintain criminal records on file.  

The Federal FCRA guidelines allow you to make hiring decisions on criminal conviction information going beyond 7 years. However, State FCRA laws in CA, KS, MD, MA, MT, NH, NM, and NV restrict employers to only using the last 7 years of criminal record information for making hiring decisions. The following States allow a look-back further than 7 years if the subject earns or is expected to earn a particular threshold amount: CO: $75K income exception, NY: $25K income exception, TX: $75K income exception, WA: $20K Income exception..

 
How are the different judicial systems structured?
Most court systems are broken into three levels:
  • Level one is the Upper Court and is sometimes referred to as the circuit or superior court.  Felony type cases are generally found at this level.
  • Level two is the Lower Court and is somtimes referred to as the general sessions or justice court.  At this level, most serious misdemeanors and felonies pending arraignment are found.
  • The lowest level is the city or municipal court.  At this level, misdemeanors, petty offenses and traffic offenses are found.
 
What Courts do Blue Line Investigations search?
Blue Line Investigations will always search the first and second level courts, where available.  When these courts are not available we will conduct the search based on our industry's standard.  Municipal/city courts are not typically searched.
 
Do you use Database searches for your criminal record searches?

We do offer instant criminal database searches. However, our county criminal record searches are conducted on site at the courthouse by experienced record retrievers.

 
What are my payment options?

You can pay by credit card or we offer monthly billing.

   
   
 
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